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Hour Express
Courier
TERMS & CONDITIONS
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Goods
accepted by the carrier (hereinafter called "The Company") from
the owner, consigner or shipper (hereinafter called "The
Customer" will be subject to the following terms and conditions as
mutually agreed.
- Prices Do Not Include G.S.T. - |
| LIMITS
OF LIABILITY |
The company's liability is limited to
$2.00 per pound ($4.41 per kg) per shipment unless otherwise declared on
the waybill, to a maximum of $50.00 per shipment. If a greater value is
declared excess insurance charges will be applied at the rate of 2.5%
per $100.00 or fraction thereof. Declared value shall not exceed
$1,000.00.
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| NOTICE
OF CLAIM |
The company is not liable for loss,
damage or delay to any goods carried under the bill of lading unless
notice thereof setting out particulars of the origin, destination and
date of shipment of the goods and the estimated amount claimed in
respect of such loss, damage or delay is given in writing to the
originating carriers of the delivering carrier within thirty (24) hours after delivery of goods.
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| INTEREST
CLAIMS |
The company is not liable for interest
charges unless appropriate insurance has been paid.
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| FRAGILE
GOODS |
No liability shall be recognized by the
carrier for damage or delay due to improper packaging or improper
labeling of shipments. No claim shall be recognized for fragile
commodities such as glass, ceramics, delicate instruments and plants
unless the package and waybill have been clearly marked
"FRAGILE". In such cases the courier charge will be one and
one-half times the normal rate.
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| CREDIT
PRIVILEGES |
All shipments are on a cash basis unless
the customer has established an account with Hour Express Courier prior to
the service being performed. The shipper guarantees to pay for any and
all shipping charges including "Collect Shipment" costs which
are not honored for whatever reason by the consignee.
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| DANGEROUS
GOODS |
Hour Express Courier
has a
number of drivers that are authorized to carry Dangerous Goods. All
relevant Dangerous Goods paperwork must accompany the delivery and the
said paperwork must be handled to the driver upon arrival. All dangerous
goods are charged at a rate of $ 10.00 surcharge per shipment.
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| WAITING
TIME |
The customer's delivery must be ready to
be picked up and delivered by the time the courier arrives at the
customer's site, of at the location designated by the customer. If for
any reason the courier cannot immediately carry on with their route,
waiting time will be charged at a rate of $ 2.25 per 5 minutes with the
first five minutes free.
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| WRONG
ADDRESS |
Zone rate from incorrect zone to correct
zone at the same service level. Delivery time frames are doubled due to
the courier actually having to go to two locations.
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| NO
TRIPS |
If a courier is requested, and the
delivery is not ready and will be shipped at a later time, the charge
will be $ 10.00 service charge.
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| Proof
Of Delivery
CHARGE |
Verbal Proof Of Delivery will be
provided FREE the same day of delivery, Written Proof Of Delivery will be
charged at a fee of $5.00 per shipment if requested before invoice
date.
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| C.O.D.
TRIPS |
This Carrier will not accept any C.O.D.
deliveries.
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| AFTER
HOURS |
Deliveries (after 4:00 p.m. and weekends
& holidays) are at Express rates.
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| All
deliveries must be wrapped, packed and addressed for safe handling. |
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| ALL
DELIVERY TIME FRAMES ARE SUBJECT TO WEATHER, ROAD AND TRAFFIC CONDITIONS. |
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